Privacy Policy

Last Updated: 24.09.2023

Loving Tea (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, loving-tea.co.uk, or interact with our products and services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Place an order for our products.
  • Sign up for our newsletter or other communications.
  • Contact us through our website or customer support channels.

The personal information we collect may include:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (handled securely by our payment processors)
  • Any other information you choose to provide to us

Usage and Device Information

We also automatically collect certain information about your usage of our website, including:

  • Your IP address
  • Browser type and version
  • Operating system
  • Date and time of access
  • Pages you visit
  • Referring website or source of traffic

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders.
  • Sending order confirmations and shipping updates.
  • Providing customer support and responding to inquiries.
  • Sending newsletters and promotional emails (you can opt out at any time).
  • Analyzing website usage to improve our products and services.
  • Ensuring the security and integrity of our website.

Data Security

We take data security seriously and implement industry-standard measures to protect your personal information. However, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience and gather information about your interactions with our website. You can adjust your browser settings to refuse cookies, but this may limit certain functionalities of our website.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccuracies in your personal information.
  • Withdraw your consent for certain data processing activities.
  • Delete your personal information, subject to legal obligations.

To exercise these rights or if you have any privacy-related questions or concerns, please contact us at [insert contact email].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at contact@loving-tea.co.uk.

Thank you for trusting Loving Tea with your personal information. We value your privacy and are committed to safeguarding it.